The Sussex Menopause Nurse customer privacy notice:
This privacy notice tells you what to expect us to do with your personal information:
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Contact details:
Email: thesussexmenopausenurse@gmail.com
What information we collect, use, and why:
We collect or use the following information to provide patient care, services.
•Name, address and contact details
•Gender
•Date of birth
•Next of Kin details
•Emergency contact details
•Health information (including medical conditions, allergies, medical requirements and medical history)
•Information about care needs (including disabilities, home conditions, medication and dietary requirements and general care provisions)
•Records of meetings and decisions
•Ethnic background
Your data protection rights:
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
•Your right of access - You have the right to ask us for copies of your personal information.
•Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
•Your right to erasure - You have the right to ask us to delete your personal information.
•Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
•Your right to object to processing - You have the right to object to the processing of your personal data.
•Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
•Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Where we get personal information from:
•Directly from you
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How long and how we keep information:
Your information will be kept for 8 years following your final consultation. This will be kept on a secure password protected computer, for access only by the clinician consulted.
Who we share information with:
We may share personal information with other health providers such as your GP but only with your consent - unless in the case of an emergency. We do not share your information with any other organisations or individuals.
How to complain:
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow Cheshire
SK9 5AF
Helpline number: 0303 123 1113